BIDIAS HEALTH – OFFICE INTELLIGENCE SUITE

Run Your Office Like a Smart Machine.

The Office Intelligence Suite unifies all administrative functions into a single digital command center. From supply tracking to inter-office communications, it keeps your organization running seamlessly. Whether you manage one location or several, this suite automates daily tasks, optimizes resources, and ensures accountability. With real-time dashboards, task assignment engines, and maintenance workflows, it transforms traditional office management into a streamlined, technology-driven experience.

CENTRALIZED ADMIN DASHBOARD

One screen. Total control.

Monitor daily operations, alerts, and activities across the office from one hub. This allows managers to spot issues quickly and maintain smooth workflows.

Case Study: A branch manager logs into the dashboard each morning and sees an alert about overdue staff credential submissions and pending supply requests. She resolves both before noon, avoiding delays in patient scheduling and office workflow.

OFFICE SUPPLY & INVENTORY TRACKING

Never run out of what keeps you running.

Automate supply requests, usage monitoring, and reorder alerts. This prevents shortages and ensures cost-efficient resource allocation.

Case Study: The system detects that printer toner levels are low across two branches and automatically triggers a reorder. Supplies arrive before staff notice any issues, keeping operations uninterrupted.

MULTI-LOCATION COORDINATION

Multiple branches, one command center.

Manage staff, schedules, and office resources across multiple branches with ease. This centralizes oversight and eliminates the need for redundant communication chains.

Case Study: An executive overseeing three locations uses the suite to coordinate meeting schedules and resource distribution. Instead of managing by email, she redistributes laptops and staff hours between sites with one click.

TASK DISTRIBUTION ENGINE

Assign it. Track it. Get it done.

Assign office tasks with deadlines, priorities, and built-in follow-up. Managers can track completion rates and ensure accountability.

Case Study: The compliance officer assigns front desk staff a high-priority task to prepare survey files within three days. Progress is tracked in the system, and reminders are sent until the task is complete—ensuring the agency is survey-ready.

INTERNAL MESSAGE BOARD

Every memo delivered. Every reader confirmed.

Share memos, updates, and instructions across the office with read confirmations. This ensures all staff are informed and accountable for updates.

Case Study: An agency director posts a memo about new visitor protocols. Within 24 hours, the system shows 100% staff acknowledgment, providing proof of communication for compliance purposes.

FACILITY MAINTENANCE REQUESTS

From problem reported to problem solved.

Submit, track, and resolve IT or building maintenance issues digitally. This ensures faster response times and transparent accountability.

Case Study: A staff member submits a request about a broken internet router at the Brooklyn Park branch. The system logs the issue, assigns it to IT, and tracks progress until resolution—keeping leadership informed at every step.

Bidias Health – Vendor Management Hub

The Bidias Health Vendor Management Hub centralizes all vendor interactions into one intelligent, searchable platform. Agencies can track deliveries, contracts, costs, and performance with ease—reducing supply delays and strengthening accountability. Whether managing pharmacy partners, DME suppliers, or IT contractors, organizations gain real-time visibility across all facilities and departments. Automated alerts, cost allocation, and document archiving ensure compliance and financial accuracy. With tighter control of vendors, agencies save money, optimize resources, and keep care operations running smoothly.

VENDOR DATABASE INTEGRATION

Maintain detailed vendor profiles with contracts, contacts, and services. A centralized database eliminates duplicate records and manual spreadsheets. Agencies save time and prevent costly mistakes.

Case Study: A home health agency previously tracked vendors in multiple Excel sheets. After consolidating in Bidias Health, they reduced duplicate billing errors by 15% and cut admin hours by half.

PERFORMANCE SCORING

Vendors are scored on delivery speed, service quality, and pricing. Performance analytics help agencies identify top performers and renegotiate with underperformers. This drives measurable cost savings.
Case Study: A DME supplier consistently delayed oxygen deliveries. Performance scoring revealed their low rating, prompting renegotiation. The agency saved $20,000 annually by shifting contracts to a higher-performing vendor.

CONTRACT EXPIRY ALERTS

Automated alerts notify managers of upcoming contract expirations. Agencies can renegotiate or terminate agreements before auto-renewals lock in higher rates. This ensures better financial control.
Case Study: A hospice program received a contract alert for a pharmacy agreement due in 60 days. They renegotiated terms and secured a 10% discount on medication pricing, saving thousands annually.

COST ALLOCATION BY PROGRAM

Vendor charges are easily assigned to the correct program or department. This increases financial transparency and supports accurate budgeting. Leaders can track true service-line costs.
Case Study: An agency allocated IT support costs across home health, hospice, and autism programs. Leaders identified which departments were overspending and made adjustments, reducing IT costs by 12%.

DOCUMENT UPLOAD & ARCHIVE

W-9s, contracts, and purchase orders are securely stored in one archive. Documents are easy to retrieve for compliance reviews and audits. This eliminates last-minute scrambles.
Case Study: During a state audit, the agency instantly produced vendor W-9s and service contracts from Bidias Health. The audit was completed without penalties, saving both time and legal risk.

MULTI-FACILITY VENDOR MAPPING

Map vendors to specific facilities, programs, or regions. Leaders gain visibility into vendor coverage gaps or overlaps. This strengthens supply coordination across the organization.
Case Study: A multi-branch agency noticed one vendor was only serving two out of five facilities. After expanding the contract, they consolidated services and cut duplicate vendor costs by 18%.

BIDIAS HEALTH – CREDENTIAL VAULT

The Credential Vault centralizes and safeguards every organizational, licensing, and program credential your agency needs to stay compliant. From Medicare and Medicaid certifications to DEA, NPI, CLIA, and state licenses, all documents are securely stored, monitored, and tracked for renewal. Automated alerts ensure deadlines are never missed, while location mapping organizes credentials by branch or service line. With built-in audit-ready exports and version control, agencies are prepared for surveys, renewals, or sudden inspections—turning credential management from a risk into a strength.

11/12 2005

CREDENTIAL REPOSITORY

Store all essential agency credentials—including Medicare, Medicaid, state licenses, NPI, CLIA, DEA, and program-specific documents—in a secure digital vault. This eliminates fragmented record-keeping and ensures everything is accessible when needed.
Case Study: During a Medicare revalidation, an administrator accessed the Credential Vault to retrieve all necessary certifications. Instead of scrambling through paper files, she produced everything within minutes, satisfying CMS without delay.

12/9 2005

EXPIRATION MONITORING

Automated alerts notify administrators well before expiration dates, giving ample time to prepare renewals. This prevents lapses that could disrupt operations or reimbursement.
Case Study: A state home health license was due to expire in 60 days. The Credential Vault sent reminders to leadership and compliance staff, ensuring the renewal was filed early and avoiding service interruptions.

11/12 2005

DOCUMENT UPLOAD & VERSIONING

Upload original files, renewal documents, and maintain version histories with timestamps. This guarantees clarity during audits and preserves a full document trail.
Case Study: A pharmacy accreditation required proof of continuous DEA registration. The system displayed both the original certificate and renewal copies with upload dates, providing clear compliance evidence to surveyors.

9/26 2005

CREDENTIAL BY LOCATION

Organize and map credentials to specific branches, programs, or service lines. This ensures compliance requirements are tracked accurately across multi-location agencies.
Case Study: A large agency with operations in two states needed to present location-specific CLIA certifications. With one click, administrators pulled the credentials for each branch separately, satisfying regulators in both states.

11/12 2005

AUDIT-READY ORGANIZATION

Generate professional, audit-friendly reports of all current credentials. This reduces stress during surveys, renewals, and licensing reviews.
Case Study: During a surprise accreditation visit, the compliance officer exported a full credential report. Surveyors praised the agency’s organization and efficiency, reducing the inspection time significantly.

9/26 2005

STATUS CHANGE TRACKING

Logs updates, suspensions, renewals, or status changes over time. This creates a transparent record for internal oversight and external compliance reviews.
Case Study: A state temporarily suspended an outpatient license pending renewal paperwork. The Credential Vault logged the suspension and resolution timeline, giving auditors a transparent view of corrective actions.

Standardize, Distribute, and Stay Compliant

BIDIAS HEALTH – POLICYHUB

The PolicyHub module centralizes the creation, distribution, and tracking of operational policies and clinical procedures across your entire agency. With version control, acknowledgment monitoring, and multilingual templates, every staff member works from the same up-to-date standards. Automated alerts and distribution ensure policies never go unnoticed, while audit trails keep you ready for accreditation or compliance reviews. By eliminating ambiguity and streamlining updates, PolicyHub improves staff accountability, safety, and organizational consistency.

LIVE POLICY LIBRARY

Centralized storage provides a searchable library for all organizational policies and procedures. Staff can quickly find the right guidance without sifting through binders or email attachments.
Case Study: A nurse manager needed the latest infection control procedure during a patient safety review. Using PolicyHub’s library, she found the document in seconds, ensuring her team followed the correct process immediately.

VERSION CONTROL & AUDIT TRAIL

All policy updates are version-controlled, with a complete audit trail of edits, approvals, and staff access. This guarantees transparency and compliance for external reviews.
Case Study: During a Joint Commission survey, an auditor requested proof of when the medication administration policy was last updated. The administrator produced the version history and access log, satisfying the requirement instantly.

READ & ACKNOWLEDGE TRACKING

Tracks which employees have opened, read, and acknowledged each policy. Provides managers with real-time dashboards for compliance monitoring.
Case Study: After updating the fall prevention policy, leadership needed assurance that all staff reviewed it. PolicyHub showed acknowledgment completion rates by department, allowing managers to follow up only with noncompliant staff.

MULTILINGUAL POLICY TEMPLATES

Support for English, Spanish, Somali, and other healthcare languages ensures accessibility and comprehension for diverse teams. This improves consistency across multicultural workforces.
Case Study: A large agency with bilingual caregivers uploaded its medication safety policy in English and Spanish. As a result, both language groups received clear instructions, reducing errors and boosting staff confidence.

AUTO-UPDATE DISTRIBUTION

Automatically distributes policy updates to all affected staff with required review tasks. Ensures changes are acknowledged quickly and consistently across departments.
Case Study: When new CMS guidance on infection prevention was released, PolicyHub pushed the update to all nursing staff. Within two days, 95% had reviewed and acknowledged the change, keeping the agency in full compliance.

POLICY EXPIRATION ALERTS

Flags outdated policies and sets review/renewal cycles by department. This prevents reliance on expired documents during audits or inspections.
Case Study: A fire safety policy was flagged for renewal by PolicyHub. The compliance officer revised and re-approved it before surveyors arrived, preventing a potential deficiency finding.