We first make sure that you clearly understand your Rights as a consumer of home care services according to the provisions of the Minnesota Home Care Bill of Rights.
We introduce and propose caregivers to work in your home. You retain the right to approve or dismiss a proposed caregiver.
At every step of decision in the home care process, we keep you informed and consult with you and your family.
We inform you in advance of changes in the staffing of your case as well as the unavailability of caregivers.
We continuously train you and your family to make sure that you are equipped to safely substitute the nurses while maintaining an optimum level of care.
As guests, our caregivers are trained to respect your home and your privacy and lifestyle